Made on
Tilda
We take on the entire short-term rental cycle — from the listing and the rate to guests, housekeeping and monthly reporting. What is left for the owner is the income.
Short-term rental is daily work with pricing, sales channels and guests. Without it a property uses only a fraction of its potential.
One price all year round: in high season the property sells below market, in low season it stands empty for weeks.
An enquiry left unanswered for an hour goes to the neighbours. Night arrivals, questions and emergencies all land on the owner.
Cleaning arranged by phone call, consumables, small repairs and worn furniture gradually pull the ratings down — and the nightly rate with them.
The difference between “it is rented out” and “it works” shows within the first season.
For clarity, take a typical villa on Koh Lanta and look at how it performs under a long-term lease and under daily rental.
The rate does not change in season and does not grow with demand.
Gross income before the management fee and utilities. In low season both the rate and the occupancy are lower.
The example is given for reference. Actual figures depend on location, condition and season — we calculate them for your specific property before we begin.
You hand the property over once. Everything operational is on us from then on: from the photo shoot to the monthly report.
Professional photography and video, a description that sells the property, and fresh content for every channel.
Booking.com, Airbnb, Agoda and other platforms, plus direct bookings with no intermediaries.
Rates are revised by season, demand and neighbouring properties; calendars stay synchronised across platforms.
Pre-booking correspondence, meet and greet, support during the stay and review management.
Cleaning between stays, linen and consumables, minor repairs and condition control.
Income, expenses, occupancy, booking sources and a photo report on the condition of the property.
Owners come to us not for percentages but for peace of mind: the property working while the phone stays silent.
The most common comment after the first month: “I hardly think about the villa any more.”
We deliberately work on one island only and with two types of property — that is what lets us hold the standard of service and know the market in detail.
Properties owned by people who live abroad or come for the season and want the villa to work while they are away.
Resorts and apartment complexes that need occupancy, sales channels and a well-run guest experience.
The cycle repeats from stay to stay: booking, guest, cleaning, review, payout to your account and a line in the report. Hover over any stage.
FJORD runs the whole process — from handover of the property to the income report. Hover over a stage of the circle to see the detail.
Rental revenue never passes through FJORD. The accounts are registered in the owner’s name and platform payouts go directly to the owner’s bank account.
You are not handing over a business — you are hiring a team to run it.
Profiles, calendars and the entire review history belong to you and stay with you, together with the property’s rating.
We have access to the listings and to guest communication. Decisions on rates, dates and house rules are agreed with you.
Coming yourself or hosting friends — block the dates in the calendar and the villa remains your home.
The monthly report: how many nights were sold and at what rate, where the guests came from and what was spent on upkeep.
Once a month you receive a report in the same format every time: how many nights were sold and at what rate, where the guests came from and what was spent on the property. Fresh photographs of the villa come with it.
Nothing needs to be chased or requested — you see the whole picture in two minutes.
Sample report. Figures are illustrative.
25 km of beaches, a lower entry price than Phuket or Samui, and guests who book seven to fourteen nights instead of two.
Our income is a share of yours. An empty property costs us exactly as much as it costs you.
Our office is in Saladan, minutes from most villas. We resolve things on site, not by phone from another country.
We work with property on this island: we understand its seasonality, neighbouring rates and what a guest will pay extra for.
The same report format every month, with no hidden deductions or charges appearing along the way.
The fee is charged only on income the property actually earns.
Utilities for the property are paid by the owner.
Full-service short-term rental management worldwide costs 20–40% of income. We hold the lower edge of that range with the complete set of services.
The first two steps commit you to nothing: you receive an assessment of your property and decide for yourself.
You tell us about the property: location, bedrooms, condition and your plans for your own dates.
We view the property, compare it with neighbouring ones and show the expected rate and occupancy by season.
We sign the management agreement, register the accounts in your name, photograph the property and prepare the listings.
The property goes live on the platforms and bookings begin. You receive access to the calendar and the first report.
The owner. Platform accounts are registered in your name and payouts from Booking and Airbnb go directly to your bank account. You transfer the FJORD fee yourself, after the income has been received, against the monthly report.
Yes. This is your home, not a property handed over to someone else. You block the dates you need in the calendar in advance and we simply do not sell that period. The earlier the dates are known, the smaller the loss in high season.
The fee covers all operational work: photography and copy, listings and promotion on the platforms, rate and calendar management, guest communication, check-ins and check-outs, cleaning between guests, linen and consumables, property condition control and monthly reporting.
Utilities for the property are paid by the owner.
We work under a management agreement with the exclusive right to list the property: without it, rates and the calendar cannot be controlled across all channels at once. The agreement runs for 12 months and may be extended.
In the event of damage to the property, FJORD, as the management company, initiates the damage compensation procedure through the platforms via which the booking was made (for example, Booking.com and Airbnb), in accordance with the rules and protection programmes in force on the relevant platform.
The report comes once a month: how many nights were sold and at what rate, where the guests came from, what the occupancy was, what was spent on upkeep, plus a photo report on the property. Platform payouts arrive in your account on the platforms’ own schedule, usually shortly after the guest checks in.
Then we earn nothing either — there is no fixed fee. That is why we make an honest seasonal assessment before we start and say plainly if the numbers do not add up.
During the visit we note what affects the rate: linen and towels, kitchenware, lighting, appliances and the details of comfort. Some properties launch exactly as they are; some investments pay for themselves within a month or two. You receive the list and the budget in advance, and the decision is yours.
No — most of our owners live abroad. The accounts are registered in your name, access is granted online, you see the condition of the property in photo reports and the income arrives in your account.
Send us a few photographs and the address. Within a day or two we will come back with an assessment of rate and occupancy by season and a launch plan — the decision is then yours.
High season on Koh Lanta runs from November to April. Preparing a property for the platforms takes 7–10 days.